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Returns

To return a Catamaran Sports product: You must request a Return Form. To obtain a Return Form simply email us at support@catamaransports.com  and request a Return Form. Please be sure to let us know in your email the date of your purchase, what you would like to return and why you want to return it. 

What can be returned: Some of the items we sell can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned. 

What cannot be returned: No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return. Items with customized decorations can not be returned. 

Returns for refund: must be made within 30 days of receipt of purchase.

Returns for exchange or store credit: must be made within 30 days of receipt of purchase.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

To return your items:

  1. Contact Customer Support to obtain a Return Form. Please indicate if you want a replacement or a refund.
  2. Check if you are eligible for a return. 

Send the package to:

Catamaran Sports - Returns
4th Floor, Maza Krasta Iela 83,
Riga
Riga LV 1003
Latvia

 

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